Putting the Person in
Personalized Care
Washington’s memory care standards call for daily programming shaped by each resident’s abilities, interests, habits, preferences, mood, energy, and schedule.
Ternwell helps communities gather those personal details through a simple voice conversation and keep them accessible, current, and actionable for care teams.
The Regulation
What certification actually requires, in plain language.
Washington now requires every memory care facility and unit to hold state certification.
Maintaining that certification requires providers to demonstrate an ongoing commitment to person-centered care.
What Ternwell Captures
Every category the law addresses.
One place your team can actually use.
Ternwell is purpose-built to collect and surface the human details certification demands, not as documentation, but as tools your care staff reaches for daily.
Functional abilities
Interests & meaningful activities
Daily habits & routines
Food & eating preferences
Mood & energy patterns
Individual schedule
Socialization preferences
Safe walking & wandering context
Outdoor interests
Environmental activity cues
Sense of home & personal space
Sleep & waking patterns
Behavioral comfort cues
Cultural, faith & family traditions
Personal history & relationships
Privacy & dignity preferences
How It Works
Voice-first. Conversational. Ready for your team from day one.
Ternwell's intake process is designed around the realities of memory care. Transitions are hard, families are stretched, turnover is high, and residents have limited opportunity to share their stories.
Ternwell makes capture easy and output actionable.
Guided Voice Intake
A natural, conversational process captures life history, habits, preferences, and the details that make each resident who they are, no long forms, no clinical jargon.
Family & Resident Contribution
Families can contribute what residents can no longer articulate, preserving personhood even as cognition changes.
Staff-Ready Care Artifacts
Resident information becomes care cards, quick-connect guides, and daily activity prompts your team can actually use, not just records that live in a binder.
Semiannual Update Support
Certification requires full resident assessments at least every six months. Ternwell is built to support that rhythm efficiently and without adding burden to your team.