Great Care Begins With Knowing You
Ternwell helps care teams understand each resident through a simple guided voice conversation.
In about seven minutes, residents or their loved ones can share the routines, relationships, preferences, interests, and personal details that shape who they are. Ternwell turns those responses into a Resident Profile and Care Card that teams can access, update, and act on.
Simple for People. Powerful for Teams.
Traditional intake can feel cold, flat, and easy to forget.
Ternwell turns intake into a natural conversation that captures the preferences, routines, goals, communication styles, and personal details that help people feel known from the start.
People can respond on their own time.
Teams receive meaningful insights before service begins.
Every experience starts with better understanding.
How It Works
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INVITE THE CONVERSATION
Invite a resident or loved one to complete the Ternwell Care Questionnaire.
LISTEN & LEARN
Ternwell guides them through a friendly voice conversation about what matters most.
BEGIN WITH MEANINGFUL CONTEXT
Their responses become clear, actionable insights that help every team member connect more personally.
Ternwell Benefits
Personal knowledge is shared across the care team.
New team members begin with meaningful context.
Routines and comfort preferences are easier to recognize.
Resident information remains accessible and current.
Personal details become opportunities for connection.
Built for any service that depends on understanding people.
Every service begins by getting to know the individual. Ternwell helps organizations ask better questions and use the answers to serve them better.
What matters to them.
How they prefer to communicate.
What helps them feel comfortable.
What they want your team to remember.
The small things that make service feel personal.